Contact Us We are located on the first floor of City Hall. Office Hours: Monday through Friday 8:00am - 4:00pm General Customer Service: Phone: (847) 394-8500 Email: finance@cityrm.org Utility Billing Customer Service: (Includes questions regarding water usage, billing inquiries, a change in billing information and Moving/Final Bill requests) Phone: (847) 394-8500 Email: ub@cityrm.org Water Emergency After Hours: Phone: (847) 255-2416 (Police Desk) Public Works: Phone: (847) 963-0500 (Including questions regarding refuse service, special pickup requests, and sewer or meter issues) Vehicle Sticker or Dog License Inquiry: Phone: (847) 394-8500 Email: vs@cityrm.org |