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1. What company is the Municipal Aggregation provider for the City's electric?
2. How do I report airplane noise?

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1. How to contact ComEd?
2. How can customers go about telling ComEd that Medical Equipment exists at their location?
3. Security concerns?

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1. Can I build a screen room or addition on a trench foundation?
2. Can I build a sunroom on my existing deck?
3. I want to build a new detached garage or shed. How far from my side yard does it have to be?

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1. Why must the footing be in the ground a minimum of 42 inches?
2. Why can't the 4 by 4 support post be sunk into the concrete when the pier is poured?
3. Why is there a maximum spacing of the decking boards of 1/4 inch?
4. When is a railing required around a deck?
5. May my deck come in contact with the ground?
6. I bought my deck as a kit from the lumberyard. The Building Department says it won't meet the code. Why?
7. Will the Community Development Department accept beam, joist, and decking spans that are inconsistent with the generally accepted span tables?
8. Can I use landscape fabric under my deck instead of 6-millimeter Visqueen?
9. What is the code for residential stairs?
10. What is the code for guardrails?
11. What is the code for a handrail?

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1. Where are the Ground Fault Circuit Interrupter (GFCI) outlets needed in a kitchen?
2. Is a separate circuit for bathroom Ground Fault Circuit Interrupter (GFCI) outlets required?
3. Are can lights permitted in the closet?
4. I only have a 60-amp electrical service. Do I need to upgrade my service before I sell my house?
5. How high can my service mast riser be?
6. Can I use plastic conduit?
7. Can I use non-metallic sheathed cable such as Romex?
8. Can I use armoured cable (BX)?
9. Can I use a cord connector for my furnace?
10. Can I use Greenfield (flexible metal conduit)?
11. Can I use pulling “L’s” behind drywall?
12. What outlets do I need for my swimming pool?

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1. What are your hours of operation?
2. What are your telephone and fax numbers?
3. Where is the Community Development Department located?
4. Can I pay by credit card or check?
5. How do I obtain a Building Permit?
6. What are the regulations and specifications for construction projects?
7. Is my permit ready?
8. Why did I get a plan review instead of a permit?
9. What is a stop work order?
10. What if I need to make changes to my approved plans during construction?
11. What is the purpose of a refundable bond?
12. Is a permit necessary for a garage sale?

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1. What are the requirements for opening a new food service establishment or retail food establishment?
2. How do I report a complaint about a restaurant?
3. What requirements do I need to follow to have a festival, fair, bake sale, barbecue, etc.?
4. How do I report a complaint about the house, apartment, motel, or hotel that I am renting?
5. I want to do catering out of my home. What are the requirements?
6. I’m going to buy an existing food establishment. What are the requirements?
7. Does the City of Rolling Meadows provide flu shots?
8. What should I do if I find a dead bird or squirrel?
9. What should I do if I have a mold problem in my home?
10. How many pets can I own?
11. How do I dispose of used needles properly?
12. What temperature must my landlord maintain in my apartment during the cold winter months?
13. Are food service employees allowed to eat while preparing food?
14. Do food service employees have to wash their hands after they handle money and before they handle food?
15. Is it acceptable for food handlers to handle food with their bare hands?
16. What should I do if I think I have a food borne illness?
17. What is the proper temperature for your refrigerator?
18. My power went off for several hours. Is the food in my refrigerator and freezer safe to eat?

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1. What type of material must be used to vent a residential clothes dryer?
2. Can the air conditioner condenser unit be placed or replaced in the side yard?

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1. Do I have to be present for inspections?
2. How much notice does the Community Development Department need to schedule an inspection?
3. If I fail my inspection do I have to pay to have more reinspections?

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1. Can a business operate out of a home?
2. What must be done to open a business in Rolling Meadows?
3. Do contractors need a Rolling Meadows business license?
4. Is a license required to sell items door-to-door?
5. Are Pedestrian Solicitation (Tag Days) allowed?

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1. Can PVC pipe be installed underground?
2. Is a floor drain required in the crawl space?
3. Do I need a permit for a water heater installation?
4. What type of pipe is used for an outdoor sewer repair or a cleanout?
5. Can I bury a valve or union in a wall or ceiling?
6. Can I use plastic water pipe?
7. Can my dishwasher discharge into the garbage disposal?
8. How much clearance is required between my flue pipe and any combustibles?

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1. If I rent out my property, do I need a license?
2. How do I get my rental property licensed?
3. What do the inspectors look for during their inspection?

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1. How many for sale or for rent signs can I have?
2. Can I have open house or garage sale signs?
3. I live in a condominium. Am I allowed to have any type of signs?
4. My contractor wants to put an advertising sign in my yard, is that allowed?
5. Can I have a political campaign sign?

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1. I only have 1 unit. Why does this ordinance apply to me?
2. When will the seminars be available for attendance?
3. I live outside the State of Illinois. Do I have to attend?
4. I own more than 1 unit in the City. How many seminars do I need to attend?
5. Does the ordinance require a criminal background check for rental applicants?
6. Does the ordinance require me to evict a tenant for 1 criminal incident?
7. Doesn't the ordinance promote discrimination or profiling?
8. How can I be held responsible for the actions of my tenant?
9. Will my rental license be suspended or revoked any time a crime happens?
10. Does Crime Free Multi-Housing really work?

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1. How do I enroll in a CPR class?
2. What is the City Ordinance for Bonfires?
3. How do I get a Knox Box for my business?
4. How do I get a Knox Box for my home, apartment, or condo?
5. How do I know what size car seat my child should use and can the Fire Department help me install in my vehicle?
6. How do I schedule a tour of the Fire Station?
7. How do I get a copy of an Ambulance report and/or Billing information?
8. How do I obtain a copy of a fire report?
9. How do I request the Fire Department give a Fire Safety Talk?
10. How do I enroll my business in IROL (Inspections Reports On-Line)?
11. How does a Fire Protection Service Provider enroll in IROL?

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1. I received a phone call from someone identifying himself/herself as an IRS agent or US Marshall saying I owe taxes and will be arrested. What do I do?
2. I received a voice mail message telling me I do not get a trial and I have to call the IRS agent back. What do I do?
3. I received a telephone call from a person conducting a survey for the Rolling Meadows Police Department. Is it legitimate?
4. I did send money to the agent (scammer) who said he was from the IRS. What can I do, can I get my money back?
5. I have been scammed. Who do I report this to?
6. Can the scammer who stole my money get caught?
7. I have the phone number the scammer called me from. What do I do?
8. Will caller ID help me for scams?
9. Do you have more information about scams?
10. I'm going on vacation. Will the police watch my house?
11. I have been receiving harassing telephone calls. What can I do?
12. I have received a phone call or text message where a threat was made. What can I do?
13. How can I protect myself from being a victim of identity theft?
14. How do I report gang or drug activity?
15. What can people of the City do to help stop crime?

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1. Can I see my criminal record?
2. How do I get my criminal record sealed or expunged?
3. What happens after a crime is reported to the police?
4. When do police fingerprint suspects?

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1. Was my dog picked up by the police?
2. How do I know what size car seat my child should use and can a Police Officer help me install in my vehicle?
3. I need to be fingerprinted for a job application or a professional license. Will the Police Department do this?
4. How do I apply for a position with the Rolling Meadows Police Department?
5. How many police departments are there in Illinois?
6. How are police officers trained and what are they taught?
7. What are the responsibilities of a police officer?
8. I have to go to court. Where is it?
9. How can I get a copy of an incident or crash report?
10. What are the responsibilities of a police officer?
11. What happens after a crime is reported to the police?
12. When do police fingerprint suspects?
13. When do police make an arrest?
14. How do the police check a suspect's criminal history?
15. How do I get my criminal record sealed or expunged?
16. What do I do if an animal/dog bites me?
17. How can I obtain an order of protection?
18. What information do you have regarding senior citizens?
19. How do I set up a tour of the police department?
20. How do I schedule a police officer to speak to my organization?
21. What can I do about loud parties or noises, What times can they occur?
22. What can I do about persons lighting fireworks?
23. How do I obtain a FOID card application?
24. Does the Rolling Meadows Police Department accept credit cards?
25. What time can I start construction in the morning?
26. How can I obtain a Freedom of Information request form?
27. How do I report an abandoned auto?
28. How can I find out if my vehicle has been towed?
29. Where do you tow cars to?
30. How do I commend a Police Officer or say thank you?
31. Do I need a dog license for my dog?
32. How do I complain about a Police Officer?
33. Why is there always a car parked at the Police Department? Should not all cars be out patrolling?
34. What types of emergencies do I call 911 about?
35. What happens if a major crime happens within the City?
36. Will the employee be told about the complaint?
37. What happens when a complaint is upheld?
38. What happens when a complaint is not upheld?
39. What if an allegation/complaint against a police officer or police employee turns out to be false?
40. Why do I see police cars in a parking lot next to each other, seems like most of the time?
41. I have seen Coffee with a Cop. Where do I learn about this?
42. How can I let the police department know how they are performing?
43. Does the Rolling Meadows Police Department have social media accounts like Facebook?
44. I can not find the answer to my question anywhere in the FAQ section. Who do I contact?

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1. What do I do if I am in a traffic crash?
2. Don't the police have better things to do rather than writing tickets?
3. What do I do if I have been pulled over?
4. Does the City of Rolling Meadows allow overnight parking?
5. How can I contest a parking ticket?
6. Where do I pay a parking ticket?
7. I have to go to court. Where is it?
8. Can I drive and talk on my phone or send a text message?
9. If I am driving and I am holding my phone in one hand in speaker mode is that hands free?
10. Uh-oh. Red and blue lights are flashing in my rear-view mirror... Now what do I do?
11. What are the driving rules when a police vehicle is approaching with lights and siren on?
12. When I am driving and come to an intersection with the signals working and emergency personnel on scene, what do I do?
13. How do I report a reckless driver?
14. Can I tow a car in the City just using a chain?
15. I just bought acar and it does not have plates on it. Is it OK to drive it home?
16. My car's license plate expires at the end of the month is there a grace period in renewing my registration?
17. How can I get the moving radar trailer parked in front of my house?
18. Where are the red light cameras located in Rolling Meadows?
19. I received a red light camera violation, what do I do?
20. Do the red light cameras take a picture of the driver?
21. Can I dispute a photo enforced ticket without expensive court costs?
22. Does the camera flash and I automatically get a ticket?
23. Seriously, is photo enforcement big brother watching?
24. Why does Rolling Meadows need red light cameras?
25. Why aren't police officers monitoring the red light camera intersections?
26. Is the red light camera program a way for the City to make money?
27. Does The City have a school bus stop arm enforcement program?
28. Why don't police officers monitor school bus stop arms?
29. Is the school bus stop arm program another way for the City to make money?
30. I received a school bus stop arm citation, what do I do?
31. How much is my fine for violating the school bus stop arm?
32. I was not driving at the time of my red light or school bus stop arm violation, now what?
33. I received a parking ticket for failure to display a city sticker. I have one, what do I do?

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1. What is an eBill?
2. How do I participate?
3. How are payments made?